Jimmie Hebert
CMC, CMIS, CMOM

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February 6, 2012

• Recently Written

  • Medicare’s Advanced Beneficiary Notice
  • Medicare’s Smoking and Tobacco Use Cessation Benefit
  • PMI’s 2007 Conference for Medical Office Professionals
  • E/M Code 99211
  • PQRI — Are You Cashing In?
  • -59 Modifier
  • ICD-10: Where is it? When is it?
  • PET Scan Coverage is Expanding
  • Do You Have Difficult Patients?
  • Is Your Practice Ready for the New Year?

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Customer Service

This article appeared previously in The LINK. Customer service should be one of your top priorities. How would you rate your clinic when it comes to customer service? Are your patients being treated the same way you would want to be treated? We are not born with customer service skills. Your employees need to be [...]