Do You Have Difficult Patients?
This article appeared in the July 2003 issue of The LINK.
All of us, at one time or another, have to deal with difficult patients. Have you ever stopped to think about why your patients are difficult?
Some patients have the idea that they have to be ugly and rude in order to get [...]
Is Your Practice Ready for the New Year?
This article appeared in the December 2001 issue of The LINK.
The New Year is upon us. Is your practice prepared? There is a lot to do.
When was the last time you took a look at the super bill? Here are a few things to consider:
Are your most common procedures and [...]
Customer Service
This article appeared previously in The LINK.
Customer service should be one of your top priorities. How would you rate your clinic when it comes to customer service? Are your patients being treated the same way you would want to be treated? We are not born with customer service skills. Your employees [...]